FAQs

1. What is your return policy?
We offer a 30-day return policy for items in their original condition. Please note that sale items are final and cannot be returned.

2. How long does shipping take?
Standard shipping typically takes 5-7 business days within the US. International shipping times vary depending on the destination.

3. Do you offer exchanges?
Yes, we offer exchanges for items of equal or lesser value. If the item you wish to exchange for is of higher value, you will need to pay the difference.

4. How do I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website.

5. What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.

6. Are your products ethically made?
Yes, we prioritize ethical manufacturing practices and work with suppliers who share our commitment to fair labor and sustainability.

7. What if my item arrives damaged?
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage, and we will assist you with a replacement or refund.

8. Do you ship internationally?
Yes, we ship to most countries. Shipping costs and delivery times vary depending on the destination.

9. Can I cancel or modify my order after placing it?
Orders can only be canceled or modified within 24 hours of placement. After that, changes cannot be guaranteed.

10. How do I care for my clothing?
Care instructions are provided on the label of each item. We recommend following these guidelines to maintain the quality of your purchase.

11. Do you offer gift cards?
Yes, gift cards are available for purchase on our website and can be used for any item.

12. What sizes do you offer?
We offer a range of sizes from XS to XL. Detailed size charts are available on our product pages to help you find the perfect fit.

13. Are your products vegan-friendly?
Many of our products are vegan-friendly. Please check the product description for details.

14. How can I contact customer service?
For any questions or concerns, please reach out through our contact form on the website.

15. Do you have a loyalty program?
Yes, we offer a loyalty program where you can earn points with every purchase. These points can be redeemed for discounts on future orders.

16. What is your privacy policy?
We respect your privacy and do not share your personal information with third parties. For more details, please refer to our privacy policy on the website.

17. Can I pre-order items?
Pre-orders are available for select items. These will be clearly marked on the product page with an estimated shipping date.

18. Do you offer wholesale options?
Yes, we offer wholesale pricing for retailers. Please contact us for more information.

19. How do I know if an item is in stock?
Items that are out of stock will be marked as such on the product page.

20. What if I receive the wrong item?
If you receive the wrong item, please contact us within 48 hours with photos of the incorrect item, and we will resolve the issue promptly.

For any other questions, feel free to reach out to us!